# Support

**URL:** https://forum.odk-x.org/c/support/5.md?page=2

[Latest](https://forum.odk-x.org/latest.md) · [Categories](https://forum.odk-x.org/categories.md) · [Tags](https://forum.odk-x.org/tags.md)

**Page:** 3

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## [ODK Printing with Zebra - xlsform coding](https://forum.odk-x.org/t/odk-printing-with-zebra-xlsform-coding/12)

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**Author:** [@Carina\_T\_King](https://forum.odk-x.org/u/Carina_T_King)\
**Replies:** 33\
**Last updated:** [July 31, 2023, 2:32pm UTC](https://forum.odk-x.org/t/odk-printing-with-zebra-xlsform-coding/12 "2023-07-31T14:32:43Z")

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Hi, I am trying to set up a form so that it can print from ODK Collect using the Zebra MZ220 printer. I am having issues formatting the xlsform so that it will print - I’ve looked at the example widget and I can’t see w…

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## [Problems with login in to ODK-X Server web-ui. Incorrect username or password](https://forum.odk-x.org/t/problems-with-login-in-to-odk-x-server-web-ui-incorrect-username-or-password/327)

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**Author:** [@ariel](https://forum.odk-x.org/u/ariel)\
**Replies:** 64\
**Last updated:** [July 31, 2023, 1:11pm UTC](https://forum.odk-x.org/t/problems-with-login-in-to-odk-x-server-web-ui-incorrect-username-or-password/327 "2023-07-31T13:11:44Z")

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What is the problem? Please be detailed. Hi all, i have some problems with log into the ODK web UI I access to phpLDAPadmin console (with https://:40000 and login Ok with username “cn=admin,dc=example,dc=org” and the …

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## [User logs for auditing](https://forum.odk-x.org/t/user-logs-for-auditing/2230)

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**Author:** [@Quoda](https://forum.odk-x.org/u/Quoda)\
**Replies:** 6\
**Last updated:** [July 18, 2023, 4:14am UTC](https://forum.odk-x.org/t/user-logs-for-auditing/2230 "2023-07-18T04:14:17Z")

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Hi team, I am trying to find information on whether ODK-X provides a way to audit user actions. Is there a documentation on this?

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## [ODK Started When?](https://forum.odk-x.org/t/odk-started-when/2224)

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**Author:** [@biwek86619](https://forum.odk-x.org/u/biwek86619)\
**Replies:** 1\
**Last updated:** [July 8, 2023, 2:44pm UTC](https://forum.odk-x.org/t/odk-started-when/2224 "2023-07-08T14:44:15Z")

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ODK-X team, When was the ODK-X first deployed or used.

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## [anyone tried selfhosting odk central with enketo?](https://forum.odk-x.org/t/anyone-tried-selfhosting-odk-central-with-enketo/2221)

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**Author:** [@biwek86619](https://forum.odk-x.org/u/biwek86619)\
**Replies:** 1\
**Last updated:** [July 7, 2023, 5:27pm UTC](https://forum.odk-x.org/t/anyone-tried-selfhosting-odk-central-with-enketo/2221 "2023-07-07T17:27:15Z")

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i’m running some vms one with odk central build and one with enketo, i followed this tutorial How To Install Enketo On Ubuntu 18.04 .1 and can access the enketo page :8005 and odk :8989. ping works but the api call doesn…

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## [Internal Server Error with Administer Site/Users and Roles function](https://forum.odk-x.org/t/internal-server-error-with-administer-site-users-and-roles-function/1587)

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**Author:** [@tranquyphi](https://forum.odk-x.org/u/tranquyphi)\
**Replies:** 6\
**Last updated:** [June 21, 2023, 3:16pm UTC](https://forum.odk-x.org/t/internal-server-error-with-administer-site-users-and-roles-function/1587 "2023-06-21T15:16:33Z")

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I set up Sync Endpoint at Digital Ocean following instructions. I created an LDAP admin user (gidNumber=500). I I logged in the web-ui with that account, when I use the menu Administer Sites/User and Roles, I received a…

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## [Odk file import](https://forum.odk-x.org/t/odk-file-import/1913)

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**Author:** [@jack\_nyanga](https://forum.odk-x.org/u/jack_nyanga)\
**Replies:** 1\
**Last updated:** [June 6, 2023, 10:39pm UTC](https://forum.odk-x.org/t/odk-file-import/1913 "2023-06-06T22:39:43Z")

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Hello team, I am trying to import csv file from my phone using ODK-X tables but it is generating an error “import file must reside in opendatakit folder”. Opendatakit folder is there and I have stored my file in opendat…

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## [Select\_one and select\_multiple not holding data after finalizing the form](https://forum.odk-x.org/t/select-one-and-select-multiple-not-holding-data-after-finalizing-the-form/2181)

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**Author:** [@mmukhanya](https://forum.odk-x.org/u/mmukhanya)\
**Replies:** 2\
**Last updated:** [May 22, 2023, 12:16am UTC](https://forum.odk-x.org/t/select-one-and-select-multiple-not-holding-data-after-finalizing-the-form/2181 "2023-05-22T00:16:28Z")

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I have developed a form, deployed it on the tablet and tried to collect test data. The challenge is that select\_one and select\_multiple do not hold data after finalizing the form. The selected choices do not show when I…

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## [ODK Expert Needed!](https://forum.odk-x.org/t/odk-expert-needed/2174)

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**Author:** [@Christian](https://forum.odk-x.org/u/Christian)\
**Replies:** 0\
**Last updated:** [May 17, 2023, 4:11pm UTC](https://forum.odk-x.org/t/odk-expert-needed/2174 "2023-05-17T16:11:32Z")

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Hi everyone, I work in the WASH/pubic health space with social enterprises and am researching ways to create an app that would help market based programs. I first started looking into nocode options such as bubble.io bu…

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## [Android Studio and powershell issue](https://forum.odk-x.org/t/android-studio-and-powershell-issue/2013)

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**Author:** [@Jessica\_itepu](https://forum.odk-x.org/u/Jessica_itepu)\
**Replies:** 53\
**Last updated:** [March 30, 2023, 1:21pm UTC](https://forum.odk-x.org/t/android-studio-and-powershell-issue/2013 "2023-03-30T13:21:46Z")

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Hello Everyone, Jessica here again. I have an issue and i would appreciate anyone who can help me out. Its regarding finding cmd-tool in powershell after installing and extracting it from Android studio. I followed all …

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## [\<label\> node for itemset doesn't exist!\[instance(diagnosis)/root/item/label\]](https://forum.odk-x.org/t/label-node-for-itemset-doesnt-exist-instance-diagnosis-root-item-label/2156)

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**Author:** [@symon\_Nkumbugwa](https://forum.odk-x.org/u/symon_Nkumbugwa)\
**Replies:** 1\
**Last updated:** [March 30, 2023, 3:36pm UTC](https://forum.odk-x.org/t/label-node-for-itemset-doesnt-exist-instance-diagnosis-root-item-label/2156 "2023-03-30T15:36:40Z")

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Hello Everyone, I’m seeking for a help I’m using a customised odk App with and old Odk engine and I want to list a large number of item in an external file but the app is showing this error node for itemset doesn’t exis…

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## [Sync-endpoint-docker-swarm build failure](https://forum.odk-x.org/t/sync-endpoint-docker-swarm-build-failure/1856)

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**Author:** [@ornich](https://forum.odk-x.org/u/ornich)\
**Replies:** 16\
**Last updated:** [January 28, 2023, 9:25pm UTC](https://forum.odk-x.org/t/sync-endpoint-docker-swarm-build-failure/1856 "2023-01-28T21:25:09Z")

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Hi, i am new in odk-x. I try to install sync-endpoint but i get this error. kind help please! i need to resolve it. Thank you

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## [Reset Password Email not sent](https://forum.odk-x.org/t/reset-password-email-not-sent/2093)

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**Author:** [@Joe\_Kirchner](https://forum.odk-x.org/u/Joe_Kirchner)\
**Replies:** 1\
**Last updated:** [January 2, 2023, 4:55pm UTC](https://forum.odk-x.org/t/reset-password-email-not-sent/2093 "2023-01-02T16:55:16Z")

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Happy New Year to all I am trying to log into Central. It rejects my password. I request password reset, but it never emails me the reset information. Is there a way to SSH into Central to change the admin password? Or…

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## [Assign data to a field from a csv file](https://forum.odk-x.org/t/assign-data-to-a-field-from-a-csv-file/2086)

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**Author:** [@Mandy\_Sin](https://forum.odk-x.org/u/Mandy_Sin)\
**Replies:** 1\
**Last updated:** [December 20, 2022, 1:15am UTC](https://forum.odk-x.org/t/assign-data-to-a-field-from-a-csv-file/2086 "2022-12-20T01:15:18Z")

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I have seen several references here in this forum where choice-lists are loaded from csv files. I have seen several examples but can’t really figure out how to query a csv file to get and assign data to a field. To be sp…

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## [ODK-X cloud services (AWS): Troubleshooting Connection Time Out error](https://forum.odk-x.org/t/odk-x-cloud-services-aws-troubleshooting-connection-time-out-error/723)

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**Author:** [@Apurva\_Bhargava](https://forum.odk-x.org/u/Apurva_Bhargava)\
**Replies:** 3\
**Last updated:** [December 13, 2022, 1:34pm UTC](https://forum.odk-x.org/t/odk-x-cloud-services-aws-troubleshooting-connection-time-out-error/723 "2022-12-13T13:34:53Z")

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Hello! I am attempting to setup ODK-X sync-endpoint using cloud services- AWS in my case. I followed this guide here: https://docs.odk-x.org/sync-endpoint-setup/#sync-endpoint-setup-aws Everything went well upto step …

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## [Linking forms - getting started](https://forum.odk-x.org/t/linking-forms-getting-started/2058)

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**Author:** [@ligui](https://forum.odk-x.org/u/ligui)\
**Replies:** 3\
**Last updated:** [November 18, 2022, 5:02pm UTC](https://forum.odk-x.org/t/linking-forms-getting-started/2058 "2022-11-18T17:02:44Z")

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Dear @elmps2018 My name is Yaya. Is it a way to use linking forms (form1 and form2) in repeating groups for longitudinal data. This feature exists in ODK1 (xlsform) without repeating group. What about ODK2 (ODK-X). I s…

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## [Linking two forms in ODK-X](https://forum.odk-x.org/t/linking-two-forms-in-odk-x/622)

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**Author:** [@akshdeep\_sandhu](https://forum.odk-x.org/u/akshdeep_sandhu)\
**Replies:** 5\
**Last updated:** [April 20, 2022, 4:06pm UTC](https://forum.odk-x.org/t/linking-two-forms-in-odk-x/622 "2022-04-20T16:06:54Z")

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1. What is the problem? Be very detailed. I am currently trying to link two forms, following along from the Plot and Plot Visit forms. The goal of these forms is to initially collect data on Visit1.xlsx form and then in…

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## [Manually updating files on sync-endpoint](https://forum.odk-x.org/t/manually-updating-files-on-sync-endpoint/2053)

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**Author:** [@Mandy\_Sin](https://forum.odk-x.org/u/Mandy_Sin)\
**Replies:** 0\
**Last updated:** [November 9, 2022, 7:50am UTC](https://forum.odk-x.org/t/manually-updating-files-on-sync-endpoint/2053 "2022-11-09T07:50:21Z")

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I have a single handlebar file that I missed while syncing the file to the server. How can I manually upload it? Where does the app files on the server go? FYI, I have tried using ODK Suitcase of do that, but that does n…

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## [Updating domain name for SSL certificate in Sync endpoint server](https://forum.odk-x.org/t/updating-domain-name-for-ssl-certificate-in-sync-endpoint-server/2035)

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**Author:** [@Mandy\_Sin](https://forum.odk-x.org/u/Mandy_Sin)\
**Replies:** 5\
**Last updated:** [November 4, 2022, 1:15pm UTC](https://forum.odk-x.org/t/updating-domain-name-for-ssl-certificate-in-sync-endpoint-server/2035 "2022-11-04T13:15:34Z")

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My current sync endpoint server is hosted on Digital Ocean. I have created another droplet using a snapshot of the current server so that I can associate it with a different domain and use it for a different project. But…

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## [Not selected with select\_multiple](https://forum.odk-x.org/t/not-selected-with-select-multiple/2048)

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**Author:** [@Mandy\_Sin](https://forum.odk-x.org/u/Mandy_Sin)\
**Replies:** 2\
**Last updated:** [November 4, 2022, 2:50pm UTC](https://forum.odk-x.org/t/not-selected-with-select-multiple/2048 "2022-11-04T14:50:19Z")

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I have a select multiple field and I want to restrict selection of an option when any of the other options are selected. I tried using not selected like this not(selected(data(‘q1’), ‘A’)) but it did not work. Does ‘not…

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## [Community Specific Questions](https://forum.odk-x.org/t/community-specific-questions/2046)

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**Author:** [@Jessica\_itepu](https://forum.odk-x.org/u/Jessica_itepu)\
**Replies:** 2\
**Last updated:** [November 3, 2022, 11:27pm UTC](https://forum.odk-x.org/t/community-specific-questions/2046 "2022-11-03T23:27:51Z")

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Hello @elmps2018 @bengreen and all other amiable mentors, During the final contribution i realised that there might be need for me to answer community specific questions… I would like to know if there are questions so i …

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## [File location for tempate](https://forum.odk-x.org/t/file-location-for-tempate/2028)

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**Author:** [@anisha\_0118](https://forum.odk-x.org/u/anisha_0118)\
**Replies:** 8\
**Last updated:** [October 29, 2022, 11:04am UTC](https://forum.odk-x.org/t/file-location-for-tempate/2028 "2022-10-29T11:04:34Z")

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Hello everyone, I am an Outreachy applicant, I have been contributing to an issue but stuck at finding the file location of this particular template. Can someone help me in finding the file location in Android studio. …

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## [Would setting up local server speed up sync time?](https://forum.odk-x.org/t/would-setting-up-local-server-speed-up-sync-time/2022)

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**Author:** [@Mandy\_Sin](https://forum.odk-x.org/u/Mandy_Sin)\
**Replies:** 0\
**Last updated:** [October 19, 2022, 3:48pm UTC](https://forum.odk-x.org/t/would-setting-up-local-server-speed-up-sync-time/2022 "2022-10-19T15:48:01Z")

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Since we have lots of forms, it takes a lot of time in syncing. I am looking into setting up a local server over WLAN at each study site - but wonder if that would significantly increase the time it takes to sync data? I…

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## [Sync between devices without connecting to ODK-Sync server](https://forum.odk-x.org/t/sync-between-devices-without-connecting-to-odk-sync-server/2021)

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**Author:** [@Mandy\_Sin](https://forum.odk-x.org/u/Mandy_Sin)\
**Replies:** 0\
**Last updated:** [October 19, 2022, 2:47pm UTC](https://forum.odk-x.org/t/sync-between-devices-without-connecting-to-odk-sync-server/2021 "2022-10-19T14:47:13Z")

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We have a fairly large set of forms - 30+ forms for now, but will go over 100 over the next few months. Our current work flow requires a participant to move from one staff to other 4 times, and ebery time the data has to…

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## [Where can I find the ODK-X Mobile App?](https://forum.odk-x.org/t/where-can-i-find-the-odk-x-mobile-app/1943)

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**Author:** [@Godswill](https://forum.odk-x.org/u/Godswill)\
**Replies:** 5\
**Last updated:** [October 10, 2022, 5:42pm UTC](https://forum.odk-x.org/t/where-can-i-find-the-odk-x-mobile-app/1943 "2022-10-10T17:42:42Z")

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I’m trying to find the mobile app to download or test but I don’t know how to get it.

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## [Really new here, I am requesting for help in setting up ODK](https://forum.odk-x.org/t/really-new-here-i-am-requesting-for-help-in-setting-up-odk/1924)

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**Author:** [@njathi\_wanjohi](https://forum.odk-x.org/u/njathi_wanjohi)\
**Replies:** 1\
**Last updated:** [October 5, 2022, 1:56pm UTC](https://forum.odk-x.org/t/really-new-here-i-am-requesting-for-help-in-setting-up-odk/1924 "2022-10-05T13:56:38Z")

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Hello, Really new here. I am requesting for help in figuring out ODK. We need to collect simple information while doing activations on the ground. Any one? Thanks

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## [Cannot connect ODK Services to the server](https://forum.odk-x.org/t/cannot-connect-odk-services-to-the-server/350)

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**Author:** [@A.N.M\_AL-IMRAN](https://forum.odk-x.org/u/A.N.M_AL-IMRAN)\
**Replies:** 23\
**Last updated:** [September 21, 2022, 2:47pm UTC](https://forum.odk-x.org/t/cannot-connect-odk-services-to-the-server/350 "2022-09-21T14:47:30Z")

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Hi All, I am trying to connect to my server from ODK Services. For some reason, it’s not allowing me to connect. I provided right URL, ID, and Password. What shall I do before I can connect to the server? Thanks

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## [How to create? Absolute newbie here and don't know where to start](https://forum.odk-x.org/t/how-to-create-absolute-newbie-here-and-dont-know-where-to-start/1878)

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**Author:** [@darkrelicz](https://forum.odk-x.org/u/darkrelicz)\
**Replies:** 1\
**Last updated:** [August 24, 2022, 2:08pm UTC](https://forum.odk-x.org/t/how-to-create-absolute-newbie-here-and-dont-know-where-to-start/1878 "2022-08-24T14:08:55Z")

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Absolute newbie here and don’t know where to start… I want to create a customize data collection app same as ODK Collect but new nothing of android… Anyone can help me jumpstart will be very much appreciated…

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## ["display\_field" in framework.xlsx. How to define?](https://forum.odk-x.org/t/display-field-in-framework-xlsx-how-to-define/1858)

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**Author:** [@tghoward](https://forum.odk-x.org/u/tghoward)\
**Replies:** 2\
**Last updated:** [August 9, 2022, 8:37pm UTC](https://forum.odk-x.org/t/display-field-in-framework-xlsx-how-to-define/1858 "2022-08-09T20:37:02Z")

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In the default “framework\_translations” sheet in the samples provided, there is reference to the “display\_field”. This field is not referenced in the documentation, here: https://docs.odk-x.org/build-app/#creating-frame…

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## [Populate parent field with data from child field](https://forum.odk-x.org/t/populate-parent-field-with-data-from-child-field/1857)

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**Author:** [@tghoward](https://forum.odk-x.org/u/tghoward)\
**Replies:** 5\
**Last updated:** [August 9, 2022, 1:57pm UTC](https://forum.odk-x.org/t/populate-parent-field-with-data-from-child-field/1857 "2022-08-09T13:57:28Z")

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Hi all, I would like to do some pretty complex queries on data in a sub-form and put the results in fields in a parent form. I found this item: Which is the core of what I’m trying to do. But it is five years old an…

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