# Dependency Missing on Android (though all are installed). Compatability on android 11?

**URL:** <https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182>\
**Category:** Support\
**Tags:** odk-x-survey\
**Created:** [March 9, 2021, 10:01pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182 "2021-03-09T22:01:37Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![jwrozelle](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/jwrozelle/32/751_2.png) [@jwrozelle](https://forum.odk-x.org/u/jwrozelle)\
**Post date:** [March 9, 2021, 10:01pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/1 "2021-03-09T22:01:37Z")

</div>

Apologies everyone for posting a lot of requests for support here. Now trying to run ODK-X apps on my Android 11 device (Pixel 4a), and wondering if the OS is supported.

I know there have been some [changes to storage on Android 11](https://developer.android.com/about/versions/11/privacy/storage) and wondering if that’s what’s causing the issue.

Behavior of each app:

- OI File Manager: Expected behavior
- ODK-X Services opens, but pressing any option, except ‘About’ under the overflow button crashes the app.
- ODK-X Survey: App does not open, message displayed “Please install ODK Services before continuing”
- ODK-X Table: Opens, but blank screen with message saying “Dependencies Missing: Please install both OI file Manager and ODK Services before continuing”. App closes when pushing Okay.

---

<div class="post-metadata">

**Author:** ![elmps2018](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/elmps2018/32/105_2.png) [@elmps2018](https://forum.odk-x.org/u/elmps2018)\
**Post date:** [March 9, 2021, 10:13pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/2 "2021-03-09T22:13:05Z")

</div>

Hi @jwrozelle!

Can you let us know which version of the ODK-X apps you are using? Make sure you are using the latest (v2.1.7).

---

<div class="post-metadata">

**Author:** ![jwrozelle](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/jwrozelle/32/751_2.png) [@jwrozelle](https://forum.odk-x.org/u/jwrozelle)\
**Post date:** [March 9, 2021, 10:14pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/3 "2021-03-09T22:14:44Z")

</div>

Hi @elmps2018!

Should be the latest, I believe 2.1.7. I downloaded them all from ./releases/latest today. I could download the source code and do some USB debugging, but, thought that if there was an easier answer I might try that first.

---

<div class="post-metadata">

**Author:** ![W\_Brunette](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/w_brunette/32/376_2.png) [@W\_Brunette](https://forum.odk-x.org/u/W_Brunette)\
**Post date:** [March 9, 2021, 10:27pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/4 "2021-03-09T22:27:15Z")

</div>

ODK-X Services is required for either ODK-X Tables or ODK-X Survey to work.

Somebody recently alerted us to a possible issue with Android 11 late last week. Somebody will be looking into it this week. We do not yet have a definitive answer.

> <https://github.com/odk-x/tool-suite-X/issues/193>
>
> Hi,
> 
> I've just installed ODK-X and ODK-X Services crashes if I try to refresh …or when I open the settings.
> 
> \`\`\`
> 03-04 15:39:37.643 1599 2349 I ActivityTaskManager: START u0 {cmp=org.opendatakit.services/.preferences.activities.AppPropertiesActivity (has extras)} from uid 10285
> 03-04 15:39:37.659 1599 1639 D EventSequenceValidator: dec AccIntentStartedEvents to 1
> 03-04 15:39:37.662 1599 2349 W ActivityTaskManager: Tried to set launchTime (0) \< mLastActivityLaunchTime (42947458)
> 03-04 15:39:37.679 545 545 E SELinux : avc: denied { find } for pid=2581 uid=10243 name=tethering scontext=u:r:grilservice\_app:s0:c243,c256,c512,c768 tcontext=u:object\_r:tethering\_service:s0 tclass=service\_manager permissive=0
> 03-04 15:39:37.699 4766 14090 E MediaProvider: Creating a non-default top level directory or deleting an existing one is not allowed!
> 03-04 15:39:37.700 4766 14114 E MediaProvider: Creating a non-default top level directory or deleting an existing one is not allowed!
> 03-04 15:39:37.701 29753 29753 D AndroidRuntime: Shutting down VM
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: FATAL EXCEPTION: main
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: Process: org.opendatakit.services, PID: 29753
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: java.lang.RuntimeException: Unable to start activity ComponentInfo{org.opendatakit.services/org.opendatakit.services.preferences.activities.AppPropertiesActivity}: java.lang.IllegalArgumentException: External storage not available
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3431)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:106)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.os.Looper.loop(Looper.java:223)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:7660)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: Caused by: java.lang.IllegalArgumentException: External storage not available
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.properties.PropertiesSingletonFactory.verifyDirectories(PropertiesSingletonFactory.java:51)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.properties.PropertiesSingletonFactory.getSingleton(PropertiesSingletonFactory.java:71)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.properties.CommonToolProperties.get(CommonToolProperties.java:312)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.services.preferences.activities.AppPropertiesActivity.onCreate(AppPropertiesActivity.java:88)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.Activity.performCreate(Activity.java:8000)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.Activity.performCreate(Activity.java:7984)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3404)
> 03-04 15:39:37.701 29753 29753 E AndroidRuntime: ... 11 more
> 03-04 15:39:37.728 3059 16647 W NetworkScheduler: Error inserting flex\_time=3576000 job\_id=-1 period=7153000 source=16 requires\_charging=0 preferred\_network\_type=1 target\_class=com.google.android.gms.measurement.PackageMeasurementTaskService user\_id=0 target\_package=com.google.android.gms tag=Measurement.PackageMeasurementTaskService.UPLOAD\_TASK\_TAG task\_type=0 required\_idleness\_state=0 service\_kind=0 source\_version=210214000 persistence\_level=1 preferred\_charging\_state=1 required\_network\_type=0 runtime=1614872377726 retry\_strategy={"maximum\_backoff\_seconds":{"3600":0},"initial\_backoff\_seconds":{"30":0},"retry\_policy":{"0":0}} last\_runtime=0, error message: UNIQUE constraint failed: pending\_ops.tag, pending\_ops.target\_class, pending\_ops.target\_package, pending\_ops.user\_id (code 2067 SQLITE\_CONSTRAINT\_UNIQUE) \[CONTEXT service\_id=218 \]
> 03-04 15:39:37.785 29753 29782 D TransportRuntime.SQLiteEventStore: Storing event with priority=HIGHEST, name=FIREBASE\_CRASHLYTICS\_REPORT for destination cct
> 03-04 15:39:37.787 29753 29782 D TransportRuntime.JobInfoScheduler: Scheduling upload for context TransportContext(cct, HIGHEST, MSRodHRwczovL2NyYXNobHl0aWNzcmVwb3J0cy1wYS5nb29nbGVhcGlzLmNvbS92MS9maXJlbG9nL2xlZ2FjeS9iYXRjaGxvZ1xBSXphU3lCcnBTWVQ0RkZMMDlyZUhKaTZIOUZZZGVpU25VVE92Mk0=) with jobId=-497994842 in 1000ms(Backend next call timestamp 1614872377181). Attempt 1
> 03-04 15:39:37.795 545 545 E SELinux : avc: denied { find } for pid=27723 uid=10254 name=tethering scontext=u:r:permissioncontroller\_app:s0:c254,c256,c512,c768 tcontext=u:object\_r:tethering\_service:s0 tclass=service\_manager permissive=0
> 03-04 15:39:37.812 1599 30176 I DropBoxManagerService: add tag=data\_app\_crash isTagEnabled=true flags=0x2
> 03-04 15:39:37.814 1599 2645 W ActivityTaskManager: Force finishing activity org.opendatakit.services/.preferences.activities.AppPropertiesActivity
> 03-04 15:39:37.827 1599 2645 W ActivityTaskManager: Force finishing activity org.opendatakit.services/.MainActivity
> 03-04 15:39:37.836 1599 1639 D EventSequenceValidator: dec AccIntentStartedEvents to 0
> 03-04 15:39:37.836 1599 4884 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX\_ENTRY\_ADDED flg=0x10 (has extras) } to com.google.android.gms/.stats.service.DropBoxEntryAddedReceiver
> 03-04 15:39:37.836 1154 2174 W iorapd : Rejecting transition from kIntentFailed to kActivityLaunchCancelled
> 03-04 15:39:37.836 3059 16647 W NetworkScheduler: Error inserting flex\_time=0 job\_id=-1 period=2000 source=16 requires\_charging=0 preferred\_network\_type=1 target\_class=com.google.android.gms.measurement.PackageMeasurementTaskService user\_id=0 target\_package=com.google.android.gms tag=Measurement.PackageMeasurementTaskService.UPLOAD\_TASK\_TAG task\_type=0 required\_idleness\_state=0 service\_kind=0 source\_version=210214000 persistence\_level=1 preferred\_charging\_state=1 required\_network\_type=0 runtime=1614872377834 retry\_strategy={"maximum\_backoff\_seconds":{"3600":0},"initial\_backoff\_seconds":{"30":0},"retry\_policy":{"0":0}} last\_runtime=0, error message: UNIQUE constraint failed: pending\_ops.tag, pending\_ops.target\_class, pending\_ops.target\_package, pending\_ops.user\_id (code 2067 SQLITE\_CONSTRAINT\_UNIQUE) \[CONTEXT service\_id=218 \]
> 03-04 15:39:37.840 1599 1645 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX\_ENTRY\_ADDED flg=0x10 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver
> 03-04 15:39:37.849 4810 5476 I AssistantForeground: Get launcher package: android
> 03-04 15:39:37.875 3059 4499 E axfd : Exception occurred while getting SettingsStore instance.
> 03-04 15:39:37.875 3059 4499 E axfd : java.util.concurrent.ExecutionException: com.google.android.gms.auth.UserRecoverableAuthException: BadAuthentication
> 03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.FutureTask.report(FutureTask.java:123)
> 03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.FutureTask.get(FutureTask.java:207)
> 03-04 15:39:37.875 3059 4499 E axfd : at axfd.c(:com.google.android.gms@210214046@21.02.14 (150400-352619232):3)
> 03-04 15:39:37.875 3059 4499 E axfd : at axfd.a(:com.google.android.gms@210214046@21.02.14 (150400-352619232):1)
> 03-04 15:39:37.875 3059 4499 E axfd : at axan.a(:com.google.android.gms@210214046@21.02.14 (150400-352619232):5)
> 03-04 15:39:37.875 3059 4499 E axfd : at axan.fM(:com.google.android.gms@210214046@21.02.14 (150400-352619232):12)
> 03-04 15:39:37.875 3059 4499 E axfd : at zdv.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):9)
> 03-04 15:39:37.875 3059 4499 E axfd : at bojz.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):2)
> 03-04 15:39:37.875 3059 4499 E axfd : at rmw.c(:com.google.android.gms@210214046@21.02.14 (150400-352619232):6)
> 03-04 15:39:37.875 3059 4499 E axfd : at rmw.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):7)
> 03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
> 03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
> 03-04 15:39:37.875 3059 4499 E axfd : at rst.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
> 03-04 15:39:37.875 3059 4499 E axfd : at java.lang.Thread.run(Thread.java:923)
> 03-04 15:39:37.875 3059 4499 E axfd : Caused by: com.google.android.gms.auth.UserRecoverableAuthException: BadAuthentication
> 03-04 15:39:37.875 3059 4499 E axfd : at fzw.t(:com.google.android.gms@210214046@21.02.14 (150400-352619232):3)
> 03-04 15:39:37.875 3059 4499 E axfd : at fzq.a(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
> 03-04 15:39:37.875 3059 4499 E axfd : at fzw.A(:com.google.android.gms@210214046@21.02.14 (150400-352619232):4)
> 03-04 15:39:37.875 3059 4499 E axfd : at fzw.r(:com.google.android.gms@210214046@21.02.14 (150400-352619232):15)
> 03-04 15:39:37.875 3059 4499 E axfd : at fzw.q(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
> 03-04 15:39:37.875 3059 4499 E axfd : at fzw.o(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
> 03-04 15:39:37.875 3059 4499 E axfd : at fzw.y(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
> 03-04 15:39:37.875 3059 4499 E axfd : at axfq.call(Unknown Source:3)
> 03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.FutureTask.run(FutureTask.java:266)
> 03-04 15:39:37.875 3059 4499 E axfd : ... 6 more
> 
> \`\`\`
> 
> I am running Android 11 (Pixel 5)

Waylon

---

<div class="post-metadata">

**Author:** ![jwrozelle](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/jwrozelle/32/751_2.png) [@jwrozelle](https://forum.odk-x.org/u/jwrozelle)\
**Post date:** [March 9, 2021, 10:34pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/5 "2021-03-09T22:34:59Z")

</div>

Ahh, great! Thanks @W_Brunette. Looks like someone has done all the hard work for me.

Appreciate your work on this!

---

<div class="post-metadata">

**Author:** ![aortegon](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/aortegon/32/299_2.png) [@aortegon](https://forum.odk-x.org/u/aortegon)\
**Post date:** [March 17, 2021, 4:56pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/6 "2021-03-17T16:56:04Z")

</div>

I must add (perhaps it would be another new topic, let me know please), that OI File Manager can be the reason:  
Theses days 2 students have said me that they have problems to see the folder “opendatakit” at his mobiles using OI File Manager under an Android 10 version.

![2021 03 18 OIFM no access ERROR](https://odkx.b-cdn.net/uploads/default/original/1X/8171e8189528e235298aeab08074e8440c7a1803.jpeg)

At the image, see the error message: “Ocurrió un error: no access” (that means “Error ocurred: no access”.  
When touching the screen at the SDCard symbol, there is not any answer, but the error message.

I think that if OI File Manager don’t work correctly from the Android 10 version, Services, nor Survey and nor Tables goes to work well, is’n’t?

Also, I’m askking to me how to solve the problem if it’s caused by OI File Manager, an external app from the Open Data Kit project, ¿?

I apologize for the inconveniences if I would must generate another new topic better than write here.

---

<div class="post-metadata">

**Author:** ![aortegon](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/aortegon/32/299_2.png) [@aortegon](https://forum.odk-x.org/u/aortegon)\
**Post date:** [March 17, 2021, 8:10pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/7 "2021-03-17T20:10:06Z")

</div>

…and, also, I’m realizing that my students finally have been able to complet all the excercises, using Survey and Tables; taking that into account:

- OI File Manager is not well working under Android 10, but at least, Survey and Tables can work well
- Perhaps, under Android 11, the functionality of OI File Manager is more restricted, so the apps not work at all…

What do you think??

---

<div class="post-metadata">

**Author:** ![W\_Brunette](https://odkx.b-cdn.net/user_avatar/forum.odk-x.org/w_brunette/32/376_2.png) [@W\_Brunette](https://forum.odk-x.org/u/W_Brunette)\
**Post date:** [April 13, 2021, 5:01pm UTC](https://forum.odk-x.org/t/dependency-missing-on-android-though-all-are-installed-compatability-on-android-11/1182/8 "2021-04-13T17:01:16Z")

</div>

@jwrozelle the _preview_ release of version 2.1.8 is now available that should fix your issue. Can you give us a try and let us know by end of the week?

> [@Preview Release ODK-X Tool Suite v2.1.8](https://forum.odk-x.org/t/preview-release-odk-x-tool-suite-v2-1-8/1307):
>
> The preview of the upcoming version 2.1.8 release of the ODK-X Tool Suite is now available for testing! Please report any issues or problems [here](https://github.com/opendatakit/tool-suite-X/issues). The v2.1.8 tools are backward compatible with v2.1.\* BUT not backward compatible with previous versions (v2.0.\*). The incompatibility is internal to the ODK-X tools, all external files such as XLSX forms, JavaScript/HTML, and server interfaces are unaffected. Most users should experience a smooth upgrade. Detailed documentation about the ODK-X Tool…