Suitcase uploading error

Hello, am getting this error when i upload my file to the server through suitcase, several times i get that error of Unable to read file or There is Error, i dont know what is a cause of the error, sometimes i get the error and when i keep on trying it becomes success, anybody with the experience please help.

Hi @Godfrey_John1!

You can try using the command line interface (CLI) for suitcase as an alternative and see if you get a more informative error or if that works. Additionally, if using the CLI, you can change the log location so it is easy to find, and then review the log to figure out the error.

See ODK-X Suitcase — ODK-X Docs and the item on Updating the server which explains how to change where the log goes.

Thanks @elmps2018 . Having a related error when upload config via both Suitcase and CLI. Please see below.

Can you login to the web UI of the server? When the unexpected character “<” comes the server is often giving an error message.

@W_Brunette yes am able to log in to the web ui… where would I see the error?
image

This is the error

Update. I solved this by adding user to Group gid=500