I am using ODK Aggregate 1.4.15
My tablets are failing to sync completely. After syncing quite some data, almost towards the end, it shows this error:
Communication Error Occurred
Network Error
Please verify your device browser can access your server.
The server is up and this is happening from tablets in different networks so I don’t think its really a network issue.
If you can check and share the logs, that may explain what is going on. Here’s where you can find them:
https://docs.odk-x.org/app-designer-directories/?highlight=log#the-app-output-folder
Hi all!
Now I have exactly the same problem as @cmuchuchuti.
When I try to connect ODK-X Survey with https://survey-demo.odk-x.org, “demo_user1”, “password”, the only answer I obtain is
Communication Error Occurred
Network Error
Please verify your device browser can access your server.
The server is up and this is happening from tablets in different networks so I don’t think its really a network issue".
I must to explain that I have no problem when I do connect with the ODK-X Sync Endpoint Server at ITC, that is, https://odkx.climarisk.itccanarias.org, “aortegon”, “mypassword”. In this case, the connection ocurrs, and the synchronisation also ocurrs with no problem.
I also connect with no problem with the odk-x tables server, that is https://opendatakit-tablesdemo.appspot.com/, with anonymous and blank. I access the Tables demo app.
Following the instructions by @elmps2018 , I attach a copy of a log file, renamed to *.txt for security reasons. See finals lines, number 8584 and after.
2020-11-25_08.txt (986.6 KB)
Thanks a lot in advance!!
@aortegon
Hi,
There was a problem with the server. Thanks for letting us know. It is back now.
