I am currently in the process of setting up ODK-X and I have installed OI File Manager, ODK-X Services, ODK-X Survey, and ODK-X Table. But for some odd reason whenever I try to open Survey or Table I get a message saying that I have not installed Services and File Manager. I have tried uninstalling and reinstalling the apks multiple times but that does not seem to be fixing the issue. Is there a step that I am missing?
1 Like
Hello @john7325
There are a number of ways that this can be achieved. A quick one is to go to device settings>apps then locate these apps, click one at a time allow installations from unknown source and then give them the permissions.
The other option is that after installing each, open so that you give the permissions before proceeding to the next.
The other way is to open OI file manager find these other apps under it and install
I hope this helps
1 Like
Are you using Android 11? There is a known issue with Android 11 and version 2.1.7. Version 2.1.8 should be out this coming week that fixes the issue.
opened 03:44PM - 04 Mar 21 UTC
closed 09:35PM - 11 Apr 21 UTC
Hi,
I've just installed ODK-X and ODK-X Services crashes if I try to refresh ⌠or when I open the settings.
```
03-04 15:39:37.643 1599 2349 I ActivityTaskManager: START u0 {cmp=org.opendatakit.services/.preferences.activities.AppPropertiesActivity (has extras)} from uid 10285
03-04 15:39:37.659 1599 1639 D EventSequenceValidator: dec AccIntentStartedEvents to 1
03-04 15:39:37.662 1599 2349 W ActivityTaskManager: Tried to set launchTime (0) < mLastActivityLaunchTime (42947458)
03-04 15:39:37.679 545 545 E SELinux : avc: denied { find } for pid=2581 uid=10243 name=tethering scontext=u:r:grilservice_app:s0:c243,c256,c512,c768 tcontext=u:object_r:tethering_service:s0 tclass=service_manager permissive=0
03-04 15:39:37.699 4766 14090 E MediaProvider: Creating a non-default top level directory or deleting an existing one is not allowed!
03-04 15:39:37.700 4766 14114 E MediaProvider: Creating a non-default top level directory or deleting an existing one is not allowed!
03-04 15:39:37.701 29753 29753 D AndroidRuntime: Shutting down VM
03-04 15:39:37.701 29753 29753 E AndroidRuntime: FATAL EXCEPTION: main
03-04 15:39:37.701 29753 29753 E AndroidRuntime: Process: org.opendatakit.services, PID: 29753
03-04 15:39:37.701 29753 29753 E AndroidRuntime: java.lang.RuntimeException: Unable to start activity ComponentInfo{org.opendatakit.services/org.opendatakit.services.preferences.activities.AppPropertiesActivity}: java.lang.IllegalArgumentException: External storage not available
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3431)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3595)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:85)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2066)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:106)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.os.Looper.loop(Looper.java:223)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:7660)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: Caused by: java.lang.IllegalArgumentException: External storage not available
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.properties.PropertiesSingletonFactory.verifyDirectories(PropertiesSingletonFactory.java:51)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.properties.PropertiesSingletonFactory.getSingleton(PropertiesSingletonFactory.java:71)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.properties.CommonToolProperties.get(CommonToolProperties.java:312)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at org.opendatakit.services.preferences.activities.AppPropertiesActivity.onCreate(AppPropertiesActivity.java:88)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.Activity.performCreate(Activity.java:8000)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.Activity.performCreate(Activity.java:7984)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1309)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3404)
03-04 15:39:37.701 29753 29753 E AndroidRuntime: ... 11 more
03-04 15:39:37.728 3059 16647 W NetworkScheduler: Error inserting flex_time=3576000 job_id=-1 period=7153000 source=16 requires_charging=0 preferred_network_type=1 target_class=com.google.android.gms.measurement.PackageMeasurementTaskService user_id=0 target_package=com.google.android.gms tag=Measurement.PackageMeasurementTaskService.UPLOAD_TASK_TAG task_type=0 required_idleness_state=0 service_kind=0 source_version=210214000 persistence_level=1 preferred_charging_state=1 required_network_type=0 runtime=1614872377726 retry_strategy={"maximum_backoff_seconds":{"3600":0},"initial_backoff_seconds":{"30":0},"retry_policy":{"0":0}} last_runtime=0, error message: UNIQUE constraint failed: pending_ops.tag, pending_ops.target_class, pending_ops.target_package, pending_ops.user_id (code 2067 SQLITE_CONSTRAINT_UNIQUE) [CONTEXT service_id=218 ]
03-04 15:39:37.785 29753 29782 D TransportRuntime.SQLiteEventStore: Storing event with priority=HIGHEST, name=FIREBASE_CRASHLYTICS_REPORT for destination cct
03-04 15:39:37.787 29753 29782 D TransportRuntime.JobInfoScheduler: Scheduling upload for context TransportContext(cct, HIGHEST, MSRodHRwczovL2NyYXNobHl0aWNzcmVwb3J0cy1wYS5nb29nbGVhcGlzLmNvbS92MS9maXJlbG9nL2xlZ2FjeS9iYXRjaGxvZ1xBSXphU3lCcnBTWVQ0RkZMMDlyZUhKaTZIOUZZZGVpU25VVE92Mk0=) with jobId=-497994842 in 1000ms(Backend next call timestamp 1614872377181). Attempt 1
03-04 15:39:37.795 545 545 E SELinux : avc: denied { find } for pid=27723 uid=10254 name=tethering scontext=u:r:permissioncontroller_app:s0:c254,c256,c512,c768 tcontext=u:object_r:tethering_service:s0 tclass=service_manager permissive=0
03-04 15:39:37.812 1599 30176 I DropBoxManagerService: add tag=data_app_crash isTagEnabled=true flags=0x2
03-04 15:39:37.814 1599 2645 W ActivityTaskManager: Force finishing activity org.opendatakit.services/.preferences.activities.AppPropertiesActivity
03-04 15:39:37.827 1599 2645 W ActivityTaskManager: Force finishing activity org.opendatakit.services/.MainActivity
03-04 15:39:37.836 1599 1639 D EventSequenceValidator: dec AccIntentStartedEvents to 0
03-04 15:39:37.836 1599 4884 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX_ENTRY_ADDED flg=0x10 (has extras) } to com.google.android.gms/.stats.service.DropBoxEntryAddedReceiver
03-04 15:39:37.836 1154 2174 W iorapd : Rejecting transition from kIntentFailed to kActivityLaunchCancelled
03-04 15:39:37.836 3059 16647 W NetworkScheduler: Error inserting flex_time=0 job_id=-1 period=2000 source=16 requires_charging=0 preferred_network_type=1 target_class=com.google.android.gms.measurement.PackageMeasurementTaskService user_id=0 target_package=com.google.android.gms tag=Measurement.PackageMeasurementTaskService.UPLOAD_TASK_TAG task_type=0 required_idleness_state=0 service_kind=0 source_version=210214000 persistence_level=1 preferred_charging_state=1 required_network_type=0 runtime=1614872377834 retry_strategy={"maximum_backoff_seconds":{"3600":0},"initial_backoff_seconds":{"30":0},"retry_policy":{"0":0}} last_runtime=0, error message: UNIQUE constraint failed: pending_ops.tag, pending_ops.target_class, pending_ops.target_package, pending_ops.user_id (code 2067 SQLITE_CONSTRAINT_UNIQUE) [CONTEXT service_id=218 ]
03-04 15:39:37.840 1599 1645 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX_ENTRY_ADDED flg=0x10 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver
03-04 15:39:37.849 4810 5476 I AssistantForeground: Get launcher package: android
03-04 15:39:37.875 3059 4499 E axfd : Exception occurred while getting SettingsStore instance.
03-04 15:39:37.875 3059 4499 E axfd : java.util.concurrent.ExecutionException: com.google.android.gms.auth.UserRecoverableAuthException: BadAuthentication
03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.FutureTask.report(FutureTask.java:123)
03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.FutureTask.get(FutureTask.java:207)
03-04 15:39:37.875 3059 4499 E axfd : at axfd.c(:com.google.android.gms@210214046@21.02.14 (150400-352619232):3)
03-04 15:39:37.875 3059 4499 E axfd : at axfd.a(:com.google.android.gms@210214046@21.02.14 (150400-352619232):1)
03-04 15:39:37.875 3059 4499 E axfd : at axan.a(:com.google.android.gms@210214046@21.02.14 (150400-352619232):5)
03-04 15:39:37.875 3059 4499 E axfd : at axan.fM(:com.google.android.gms@210214046@21.02.14 (150400-352619232):12)
03-04 15:39:37.875 3059 4499 E axfd : at zdv.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):9)
03-04 15:39:37.875 3059 4499 E axfd : at bojz.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):2)
03-04 15:39:37.875 3059 4499 E axfd : at rmw.c(:com.google.android.gms@210214046@21.02.14 (150400-352619232):6)
03-04 15:39:37.875 3059 4499 E axfd : at rmw.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):7)
03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
03-04 15:39:37.875 3059 4499 E axfd : at rst.run(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
03-04 15:39:37.875 3059 4499 E axfd : at java.lang.Thread.run(Thread.java:923)
03-04 15:39:37.875 3059 4499 E axfd : Caused by: com.google.android.gms.auth.UserRecoverableAuthException: BadAuthentication
03-04 15:39:37.875 3059 4499 E axfd : at fzw.t(:com.google.android.gms@210214046@21.02.14 (150400-352619232):3)
03-04 15:39:37.875 3059 4499 E axfd : at fzq.a(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
03-04 15:39:37.875 3059 4499 E axfd : at fzw.A(:com.google.android.gms@210214046@21.02.14 (150400-352619232):4)
03-04 15:39:37.875 3059 4499 E axfd : at fzw.r(:com.google.android.gms@210214046@21.02.14 (150400-352619232):15)
03-04 15:39:37.875 3059 4499 E axfd : at fzw.q(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
03-04 15:39:37.875 3059 4499 E axfd : at fzw.o(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
03-04 15:39:37.875 3059 4499 E axfd : at fzw.y(:com.google.android.gms@210214046@21.02.14 (150400-352619232):0)
03-04 15:39:37.875 3059 4499 E axfd : at axfq.call(Unknown Source:3)
03-04 15:39:37.875 3059 4499 E axfd : at java.util.concurrent.FutureTask.run(FutureTask.java:266)
03-04 15:39:37.875 3059 4499 E axfd : ... 6 more
```
I am running Android 11 (Pixel 5)
Apologies everyone for posting a lot of requests for support here. Now trying to run ODK-X apps on my Android 11 device (Pixel 4a), and wondering if the OS is supported.
I know there have been some changes to storage on Android 11 and wondering if thatâs whatâs causing the issue.
Behavior of each app:
OI File Manager: Expected behavior
ODK-X Services opens, but pressing any option, except âAboutâ under the overflow button crashes the app.
ODK-X Survey: App does not open, message displayed âPâŚ
2 Likes
Thanks @W_Brunette , itâs a very good notice!!
Can I expect that also the problem with Android 10 (OI File Manager show an error message indicating âno accessâ will be solved?
Thanks in advance!!
Since OI File manager is a another open source project outside our control we wonât be working on a fix for that. You should ask on their github repo.
In the future we will be investigating replacing OI File Manager with something else, but we want to get version 2.1.8 out this week and we do not want to hold up the fixes in 2.1.8 to figure out our replacement strategy.
1 Like