Hi @K132086! As you are new to the community, when you get a chance, please introduce yourself here.
I’d also encourage you to add a real picture as your avatar because it helps build community!
To answer your question, the Cold Chain Management Application uses permissions to limit functionality to certain users. Therefore you need to be logged in (click on the sync button to login). A regular user needs to be in a specific group to match the data. If the user has either a “SUPER_USER” role or a “SITE_ADMIN” role they will be able to full privileges without worrying about group configuration.